ĝiversity and Inclusion and Community Participation were our highest-rated categories coming in at 90.7% and 91.9% respectively.This anonymous survey is sponsored by an independent third party vendor. We also conduct an annual Colleague Engagement Survey. The feedback from these surveys is shared with our leadership team, who carefully look for ways to improve our company. Each colleague is provided with both an opportunity to meet with a Human Resources Business Partner for an exit interview AND an opportunity to complete an electronic survey with our parent company when they leave the firm. We actively seek feedback from our colleagues.

While we are proud of these achievements, we are committed to continuous improvement. 31% of our colleagues have been with the firm at least 10 years ĕ2% of our colleagues have been with the firm at least five years.Ė6% of our colleagues in San Diego are women.We launched an onboarding program company-wide this year to ensure that our new colleagues feel welcome, informed and supported.Our Newbie Training program is designed for people who are NEW to the insurance industry, but is offered to any of our colleagues who would like to participate. This same growth has created numerous opportunities that allow us to employ recent college graduates with entry level opportunities.We are hiring to accommodate our growth and the development of our talented colleagues who have been promoted into new roles within the company.

Turnover in our San Diego office has gone down every year for the last three years and is roughly half of the national average for turnovers.

We did want to address some of your comments in particular and hopefully clear up any misconceptions: We welcome every opportunity to become a better employer and are disappointed to hear about your experiences while with the company.

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